Shipping Policy
Shipping Policy
Thank you for shopping with Joky&Poky.
1. SHIPPING DESTINATIONS
We ship worldwide.
2. PROCESSING TIME
Orders are typically processed within 1–3 business days.
3. SHIPPING TIME
Estimated delivery times:
- Canada: 5–12 business days
- USA: 5–12 business days
- International: 7–20 business days
Delivery times may vary.
4. DROPSHIPPING
We operate using a dropshipping model, meaning products are shipped directly from our suppliers.
This may result in:
- Separate packages
- Variable shipping times
5. SHIPPING COSTS
Shipping costs are calculated at checkout or offered as free shipping where applicable.
6. DELAYS
We are not responsible for delays caused by:
- Customs
- Carriers
- External factors
7. CUSTOMS & DUTIES
Customers are responsible for any import duties or taxes.
8. LOST OR STOLEN PACKAGES
We are not responsible for lost or stolen packages marked as delivered. Please contact the carrier.